Management Episodes
May 15, 2024
Why Your Old Healthcare Marketing Strategy Isn’t Working| E. 111
Marketing effectiveness has fallen by nearly a quarter since 2020. Ian Baer, Founder & Chief Soothsayer at Sooth, offers his insights on how healthcare organizations can respond, with Jim Cagliostro.
May 8, 2024
The Growth of Patient-Centered Care | E. 110
US health systems are slowly adopting a patient-focused approach. Shanil Ebrahim, Partner in National Life Sciences & Healthcare Consulting Leader at Deloitte Canada, explains its benefits to Jim Cagliostro.
April 10, 2024
Managing Purchased Services Contracts | E. 107
Purchased services is often the most overlooked expense in healthcare yet offers opportunities for cost savings. Brian Bartel shares his best practices for effective contract management, with Jim Cagliostro.  Episode Intro…
March 27, 2024
Supplier Relationship Management | E. 106
Flourishing supplier relationships can transform healthcare organizations. Samer Haddad, shares his experience of building and navigating successful partnerships with Jim Cagliostro.
March 13, 2024
Waste in the Hospital Supply Chain | E. 105
An estimated 40% of expenditure in the supply chain goes to waste. CEO Luká Yancopoulos explains to Jim Cagliostro how Grapevine Technology aims to put the power back into the hands of hospitals.
March 6, 2024
Using AI to Enhance the Hospital Supply Chain | E. 104
The US healthcare sector has struggled to put innovations like AI into practice. Mara Cairo explains the advantages of applying machine learning and AI for hospitals to Jim Cagliostro.
Feb. 6, 2024
Healthcare Cost Savings: Surprises & Predictions | E. 100
After 25 years and $1 billion of hospital cost savings, Lisa Miller is joined by Rich Dormer, Bryan Covert, and Pandu Mitre to celebrate this landmark episode of THLE.
Jan. 17, 2024
Coaching for Healthcare Leadership | E. 97
Healthcare is in a time of radical and rapid change. Alan Weiss explains to Lisa Miller why coaching is a sign of strength and how all healthcare leaders can benefit from it in an ‘’age of great transition.’’
Jan. 5, 2024
Why Hospital Profit Recovery Audits Are So Important | E. 95
As hospitals continue to face rising costs in 2024, David Hewitt, Snr VP of Sales at SpendMend, highlights the importance of recovery audits, and the SpendMend difference, with Managing Director Lisa Miller.
Sept. 20, 2023
Making a Ruckus for the Patient Experience | E. 86
The art of ruckus making means doing generous work and serving others. Denise Wiseman explains the motivation behind her passion for improving the patient experience to Jim Cagliostro.
Sept. 7, 2023
The Critical Role of Clinical Research in Patient Care | E. 84
Clinical research has been around for over 300 years. Todd Nicklas explains why it still isn’t perfect but still offers benefits for patients and healthcare providers to Jim Cagliostro.
Aug. 30, 2023
Operational Efficiencies in Healthcare | E. 83
Around 100,000 nurses left the profession during Covid-19. Ryan Lee, CEO and co-founder of HireMe Healthcare, explains his passion for exploring and resolving giant problems at a deeper level, with Jim Cagliostro.
Aug. 2, 2023
How 3D Problem-Solving Models Transform Healthcare | E. 80
To improve outcomes, we have to improve systems. David Dibble explores a systems plan to fix the systems problems in healthcare, with Jim Cagliostro.
July 5, 2023
Workplace Safety In The Healthcare Setting | E. 76
As nursing shortages continue, occupational risks for healthcare workers are on the rise. Janelle Barowski discusses effective strategies to combat this growing issue with Jim Cagliostro.
June 28, 2023
Compassion Fatigue & The Need For Self-Care | E. 75
Post-pandemic burnout is affecting healthcare workers at every level. Certified Counselor Jahmaal Marshall shares his insights for effective self-care with Jim Cagliostro.