Videos

The Healthcare Leadership Experience is hosted by Lisa Miller for health leaders who want to think differently and learn how to improve their performance. On this episode, Jim Cagliostro is joined by Walter ‘’Buddy’’ Elliott, a nurse practitioner for the phase one cancer clinical research program for Hackensack Meridian Health,…

In this episode Lisa is joined by Paul Kucharzyk, System Director of Contracting at Bronson Health. In this episode: Collaboration is foundational to successful cost reduction in contract management. Every hospital needs to develop ‘’knowledge experts’’ in contracting. Building trusted relationships helps to break down silos. Healthcare data analytics supports…

In this episode Lisa is joined by Bryan Covert, Managing Director of VIE Healthcare. In this episode: The three biggest challenges to PPI initiatives facing healthcare organizations. Data analysis is the key to achieving significant cost savings. Emphasize construct, not benchmarking, to engage physicians in cost awareness. The impact of…

In this episode Lisa is joined by producer Adan Kovinich from The Lisa Larter Group. In this episode: The five proven areas for cost savings: subscription services, professional services fees, equipment repair services, med surge distribution reports, physician services. Following the example of Truebill: finding cost savings in subscription services,…

In this episode Lisa is joined by show producer Lisa Larter. In this episode: The impact of the tech giants on the pharmaceutical industry, welcome to Predicting the next tech move in healthcare disruption, the elderly and uninsured markets. All healthcare providers can improve the services they offer. Hospitals need…

In this episode, Lisa is joined by Douglas Farrago of physicianretention.com. In this episode: A physician’s thoughts on the causes of the shortage of physicians in US healthcare. The importance of providing a doctors’ lounge and other factors that help to improve physician retention. How hospitals and healthcare organizations can…

In Episode 36 of The Healthcare Leadership Experience, Lisa is joined by Jeanne Hurlbert of Hurlbert Consulting . Together they explore employee wellbeing in the wake of Covid 19, and strategies to enhance and improve the mental health of your employees. As Jeanne comments: ‘’….in healthcare right now, the most…

In this episode, Lisa is joined by Jim Cagliostro of VIE Healthcare Consulting. In this episode: Jim’s background and nursing experience. Redefining the patient experience goes beyond making patients happy. Four reasons the patient experience has been overlooked by hospitals. Every single patient interaction either helps or harms the patient…

In this episode, Lisa is joined by Pandush Mitre of VIE Healthcare team. In this episode: Resourcing and staffing issues within hospitals are affecting strategic supply chain initiatives. The impact of Covid on contract agreements and renewals. Utilization analytics is a big driver for hospital cost savings. Accurate benchmarking requires…

In this episode, Lisa is joined by Richard Dormer of VIE Healthcare Consulting. In this episode: The good, the bad and the average of purchased services benchmarking. The seven types of purchased services benchmarking. $1 million cost savings identified by VIE for one hospital on a single RFP. Accurate benchmarking…

In this episode, Lisa is joined by show producer Lisa Larter. In this episode: Starting from the ground floor: a definition of zero-based budgeting. Making the transition from traditional budgeting to zero-based budgeting. Additional strategies to increase profitability for hospitals when they can’t increase their prices. Analyzing your hospital budget…

In this episode, Lisa is joined by Justin Skerbertz, ,Chief Marketing & Communications Officer at Parkland Healthcare. In this episode: Justin’s career history, creating connections around the customer experience with outreach to over 10,000 seniors. Adopting the patient’s perspective; why hospitals must listen to their stories, versus assume them. How…

In this episode, Lisa is joined by Carol Turano, facilitator of VIE’s EXCITE! workshops for healthcare leaders. In this episode: Carol Turano’s career highlights, from college athlete to social worker, therapist and EXCITE! facilitator. The fun of the workshop; an adjective name game that encourages collaboration and brings employees together.…

In this episode, Lisa is joined by Jason Vallee, VP of Patient Experience at Cheshire Medical Center, Dartmouth-Hitchcock In this episode: A single definition of the patient experience. Mapping the patient journey from the patient’s perspective. The JUSST model – Justice, Understanding, Security, Self-Esteem, Trust. Press Ganey patient experience rankings…

In this episode, Lisa is joined by Jim Ferch, founder and CEO of Simplify OR, to discuss streamlining OR processes, bill only management and the high cost of implants. In this episode: Jim’s background in lean/supply chain and healthcare. Simplify OR’s automated implant documentation and streamlined revenue processes. The hospital…

In this episode, Lisa is joined by Siva Nadarajah, the co-founder and President of JOGO Health to discuss the benefits of JOGO’s AI driven app and wearable sensors for patients with a variety of health conditions In this episode: Breakthrough therapeutics for chronic pain, stroke, urinary, incontinence built on a…

In these audiograms, taken from Episode 30 of The Healthcare Leadership Experience, Lisa is joined by Drew Lerman, Director of Finance at Southwestern Vermont Healthcare. Together they explore financial challenges in healthcare and Drew’s upcoming book "It's Nobody's Money.’’ Audiogram A I know that, at least in the accounts payable…

In these audiograms, taken from Episode 30 of The Healthcare Leadership Experience, Lisa is joined by Drew Lerman, Director of Finance at Southwestern Vermont Healthcare. Together they explore financial challenges in healthcare and Drew’s upcoming book "It's Nobody's Money.’’ Audiogram A I know that, at least in the accounts payable…

In these audiograms, taken from Episode 30 of The Healthcare Leadership Experience, Lisa is joined by Drew Lerman, Director of Finance at Southwestern Vermont Healthcare. Together they explore financial challenges in healthcare and Drew’s upcoming book "It's Nobody's Money.’’ Audiogram A I know that, at least in the accounts payable…

In these audiograms, taken from Episode 30 of The Healthcare Leadership Experience, Lisa is joined by Drew Lerman, Director of Finance at Southwestern Vermont Healthcare. Together they explore financial challenges in healthcare and Drew’s upcoming book "It's Nobody's Money.’’ Audiogram A I know that, at least in the accounts payable…

In Episode 30 of The Healthcare Leadership Experience, Lisa is joined by Drew Lerman, Director of Finance at Southwestern Vermont Healthcare, to discuss challenges in healthcare finance and his upcoming book "It's Nobody's Money.’’ Drew comments: ‘’…the challenges I see are accounts receivable, hiring, getting people through the door and…

In Episode 29 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter from The Lisa Larter Group to discuss predictions for healthcare in 2022. As Lisa observes: ‘’..the protection is going to be around measuring and monitoring, capturing opportunities in real-time. No longer looking back and saying, "Oh,…

In these audiograms, taken from Episode 29 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter to discuss predictions for healthcare in 2022. Audiogram A We could have two or three podcasts covering hospital supply chain trends, but a couple of things really jump out. Hospitals need planning…

In these audiograms, taken from Episode 29 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter to discuss predictions for healthcare in 2022. Audiogram A We could have two or three podcasts covering hospital supply chain trends, but a couple of things really jump out. Hospitals need planning…