Episodes

July 11, 2024

How Storage Impacts Your Patients & Your Bottom Line | E. 116

Storage in healthcare is often seen as a low priority. Brad Fitzpatrick of FitzRight Storage Solutions explains why it plays a critical role for hospitals to Jim Cagliostro.
July 3, 2024

Fueling World-Class Performance | E. 115

Success in every industry is about effective leadership. Business coach and author Steve Lover explains how every organization can inspire world-class performance to Jim Cagliostro.    Episode Introduction Steve explains why…
June 26, 2024

Higher Education for Healthcare Leaders | E. 114

Higher education plays a vital role in preparing and developing healthcare leaders. Dr Giuseppina Pagnotta explains why to Jim Cagliostro.
June 20, 2024

The Power of the Language We Use in Healthcare | E. 113

Language can have a powerful impact on the patient experience and our perspectives on illness. Claudia Cometa, author, pharmacist, and founder at Peace Advocacy Group explains why to Jim Cagliostro.    Episode Introduction C…
June 6, 2024

Educating The New Supply Chain Workforce Via Social Media | E. 112

A competitive environment can prevent healthcare organizations from engaging online. Justin Poulin shares his insights into the untapped potential of social media with Jim Cagliostro.
May 15, 2024

Why Your Old Healthcare Marketing Strategy Isn’t Working| E. 111

Marketing effectiveness has fallen by nearly a quarter since 2020. Ian Baer, Founder & Chief Soothsayer at Sooth, offers his insights on how healthcare organizations can respond, with Jim Cagliostro.   Episode Introduction I…
May 8, 2024

The Growth of Patient-Centered Care | E. 110

US health systems are slowly adopting a patient-focused approach. Shanil Ebrahim, Partner in National Life Sciences & Healthcare Consulting Leader at Deloitte Canada, explains its benefits to Jim Cagliostro.    Episode Intro…
April 24, 2024

Healthcare Strategy with Cole Lyons | E. 109

Strategic planning is vital to successful healthcare management. President & Co-Founder of The American Healthcare Journal, Cole Lyons, explains his goal of fostering a community of education to Jim Cagliostro.    Episode In…
April 17, 2024

Ideas Worth Pursuing | E. 108

Tech startups are predicted to disrupt US healthcare in 2024. Scott Nelson, co-founder, and CEO of venture backed FastWave Medical, offers his strategies for success in innovation with Jim Cagliostro.    Episode Introduction…
April 10, 2024

Managing Purchased Services Contracts | E. 107

Purchased services is often the most overlooked expense in healthcare yet offers opportunities for cost savings. Brian Bartel shares his best practices for effective contract management, with Jim Cagliostro.    Episode Intro…
March 27, 2024

Supplier Relationship Management | E. 106

Flourishing supplier relationships can transform healthcare organizations. Samer Haddad, shares his experience of building and navigating successful partnerships with Jim Cagliostro.    Episode Introduction  Samer explains w…
March 13, 2024

Waste in the Hospital Supply Chain | E. 105

An estimated 40% of expenditure in the supply chain goes to waste. CEO Luká Yancopoulos explains to Jim Cagliostro how Grapevine Technology aims to put the power back into the hands of hospitals.   Episode Introduction  Luká…
March 6, 2024

Using AI to Enhance the Hospital Supply Chain | E. 104

The US healthcare sector has struggled to put innovations like AI into practice. Mara Cairo explains the advantages of applying machine learning and AI for hospitals to Jim Cagliostro.   Episode Introduction  Mara explains w…
Feb. 28, 2024

Data and Research in Healthcare Analytics | E. 103

2024 has been described as a financial ‘’make or break’’ year in healthcare. SpendMend Research Supervisor Zachary Markham explains to Jim Cagliostro why time and data are money for hospitals.     Episode Introduction  Zach.…
Feb. 21, 2024

Workforce Development: Building the Next Generation | E. 102

US healthcare is facing a severe shortage of workers at every level. 6.5 million are expected to leave their jobs by 2026. Geoffrey Roche addresses the challenges in building a new workforce with Jim Cagliostro.    Episode I…
Feb. 15, 2024

Sufficiency in the Midst of Uncertainty | E. 101

Tom Pierce, the President of Integrated Information Systems Incorporated provides valuable insights based on his diverse background in problem-solving, logistics modeling, and consulting.    Introduction Our guest, Tom Pierc…
Guest: Tom Pierce
Feb. 6, 2024

Healthcare Cost Savings: Surprises & Predictions | E. 100

After 25 years and $1 billion of hospital cost savings, Lisa Miller is joined by Rich Dormer, Bryan Covert, and Pandu Mitre to celebrate this landmark episode of THLE.     Episode Introduction  Together, the team discuss the…
Jan. 31, 2024

Challenges and Trends in the Healthcare Supply Chain | E. 99

After labor, the supply chain is healthcare’s biggest expense. Randy Subramany, Director of Supply Chain at New York Presbyterian Hospital, shares insights into 2024 trends and innovations with Jim Cagliostro.    Episode Int…
Jan. 24, 2024

$1 Billion in Hospital Financial Improvements | E. 98

A focus on frontline innovation has kept VIE Healthcare at the forefront of hospital cost savings for 25 years. Lisa Miller shares her formula for success with Jim Cagliostro.    Episode Introduction  Lisa outlines how getti…
Jan. 17, 2024

Coaching for Healthcare Leadership | E. 97

Healthcare is in a time of radical and rapid change. Alan Weiss explains to Lisa Miller why coaching is a sign of strength and how all healthcare leaders can benefit from it in an ‘’age of great transition.’’   Episode Intro…
Guest: Alan Weiss
Jan. 10, 2024

Transforming Healthcare Thought Leadership | E. 96

The pandemic changed the face of healthcare as we knew it. Expert marketing strategist Lisa Larter explains why every hospital leader needs to rethink their view of thought leadership to Lisa Miller.    Episode Introduction …
Guest: Lisa Larter
Jan. 5, 2024

Why Hospital Profit Recovery Audits Are So Important | E. 95

As hospitals continue to face rising costs in 2024, David Hewitt, Snr VP of Sales at SpendMend, highlights the importance of recovery audits, and the SpendMend difference, with Managing Director Lisa Miller.   Episode Introd…
Guest: David Hewitt
Dec. 20, 2023

Psychological Safety in Healthcare | E. 94

Workplaces are only as safe as the experience of the least safe person. CEO and Founder of Iterum Tom Geraghty, discusses the need for psychological safety in every organization with Jim Cagliostro.   Episode Introduction   …
Guests: Tom , Tom Geraghty
Dec. 13, 2023

The Power of the Caregiver-Patient Relationship | E. 93

American healthcare outcomes are falling. Can a collective response bring much-needed change? Authors of Ripple of Change, Todd Otten, MD, and patient Joshua Judy explain why it’s possible to Jim Cagliostro.   Episode Introd…
Guests: Todd , Todd Otten , J , Joshua Judy