Management Episodes

July 11, 2024

How Storage Impacts Your Patients & Your Bottom Line | E. 116

Storage in healthcare is often seen as a low priority. Brad Fitzpatrick of FitzRight Storage Solutions explains why it plays a critical role for hospitals to Jim Cagliostro.
July 3, 2024

Fueling World-Class Performance | E. 115

Success in every industry is about effective leadership. Business coach and author Steve Lover explains how every organization can inspire world-class performance to Jim Cagliostro.    Episode Introduction Steve explains why…
May 15, 2024

Why Your Old Healthcare Marketing Strategy Isn’t Working| E. 111

Marketing effectiveness has fallen by nearly a quarter since 2020. Ian Baer, Founder & Chief Soothsayer at Sooth, offers his insights on how healthcare organizations can respond, with Jim Cagliostro.   Episode Introduction I…
May 8, 2024

The Growth of Patient-Centered Care | E. 110

US health systems are slowly adopting a patient-focused approach. Shanil Ebrahim, Partner in National Life Sciences & Healthcare Consulting Leader at Deloitte Canada, explains its benefits to Jim Cagliostro.    Episode Intro…
April 10, 2024

Managing Purchased Services Contracts | E. 107

Purchased services is often the most overlooked expense in healthcare yet offers opportunities for cost savings. Brian Bartel shares his best practices for effective contract management, with Jim Cagliostro.    Episode Intro…
March 27, 2024

Supplier Relationship Management | E. 106

Flourishing supplier relationships can transform healthcare organizations. Samer Haddad, shares his experience of building and navigating successful partnerships with Jim Cagliostro.    Episode Introduction  Samer explains w…
March 13, 2024

Waste in the Hospital Supply Chain | E. 105

An estimated 40% of expenditure in the supply chain goes to waste. CEO Luká Yancopoulos explains to Jim Cagliostro how Grapevine Technology aims to put the power back into the hands of hospitals.   Episode Introduction  Luká…
March 6, 2024

Using AI to Enhance the Hospital Supply Chain | E. 104

The US healthcare sector has struggled to put innovations like AI into practice. Mara Cairo explains the advantages of applying machine learning and AI for hospitals to Jim Cagliostro.   Episode Introduction  Mara explains w…
Feb. 6, 2024

Healthcare Cost Savings: Surprises & Predictions | E. 100

After 25 years and $1 billion of hospital cost savings, Lisa Miller is joined by Rich Dormer, Bryan Covert, and Pandu Mitre to celebrate this landmark episode of THLE.     Episode Introduction  Together, the team discuss the…
Jan. 17, 2024

Coaching for Healthcare Leadership | E. 97

Healthcare is in a time of radical and rapid change. Alan Weiss explains to Lisa Miller why coaching is a sign of strength and how all healthcare leaders can benefit from it in an ‘’age of great transition.’’   Episode Intro…
Guest: Alan Weiss
Jan. 5, 2024

Why Hospital Profit Recovery Audits Are So Important | E. 95

As hospitals continue to face rising costs in 2024, David Hewitt, Snr VP of Sales at SpendMend, highlights the importance of recovery audits, and the SpendMend difference, with Managing Director Lisa Miller.   Episode Introd…
Guest: David Hewitt
Sept. 20, 2023

Making a Ruckus for the Patient Experience | E. 86

The art of ruckus making means doing generous work and serving others. Denise Wiseman explains the motivation behind her passion for improving the patient experience to Jim Cagliostro.    Episode Introduction  Denise explain…
Sept. 7, 2023

The Critical Role of Clinical Research in Patient Care | E. 84

Clinical research has been around for over 300 years. Todd Nicklas explains why it still isn’t perfect but still offers benefits for patients and healthcare providers to Jim Cagliostro.    Episode Introduction  Todd explains…
Guest: Todd Nicklas
Aug. 30, 2023

Operational Efficiencies in Healthcare | E. 83

Around 100,000 nurses left the profession during Covid-19. Ryan Lee, CEO and co-founder of HireMe Healthcare, explains his passion for exploring and resolving giant problems at a deeper level, with Jim Cagliostro.   Episode …
Guest: Ryan Lee
Aug. 2, 2023

How 3D Problem-Solving Models Transform Healthcare | E. 80

To improve outcomes, we have to improve systems. David Dibble explores a systems plan to fix the systems problems in healthcare, with Jim Cagliostro.   Episode Introduction  David explains the law of dissipating structures, …
Guest: David Dibble